The underlying issue has been remediated, and monitoring confirms no continuing impact. The incident is now resolved
Posted Dec 12, 2025 - 15:04 UTC
Update
Ongoing efforts are focused on completing the remaining remediation steps
Posted Dec 11, 2025 - 07:16 UTC
Update
Efforts to complete remediation are continuing
Posted Dec 09, 2025 - 20:00 UTC
Update
Remediation work is still in progress
Posted Dec 08, 2025 - 16:43 UTC
Update
Remediation efforts are still in progress, and previously affected accounts continue to be reviewed to ensure the appropriate corrective actions are applied. Further updates will be shared as the work advances
Posted Dec 05, 2025 - 15:08 UTC
Monitoring
The root cause of the issue has been identified and removed. As a result, customer accounts are no longer at risk of further impact. The accounts that were previously affected are currently being reviewed individually to determine the best remediation approach. Additional updates will be provided as remediation progresses
Posted Dec 04, 2025 - 21:23 UTC
Identified
We've detected a discrepancy in the size of snapshots completed during the last 24 hours. We've identified the underlying issues, and are currently mitigating the problem. We expect the issue to be resolved by 19:00 UTC on 04 December 2025