Update - We are continuing to monitor for any further issues.
Mar 26, 09:52 CET
Monitoring - Due to the current Covid-19 situation, the o365 cloud platform is experiencing an unprecedented uptake and growth in demand. This has led to certain limitations being implemented on the platform in order to restrict or limit resource consumption.

For customers backing up their o365 data, they may notice that backups run slower than usual or are even late. This is not due to capacity issues on the Keepit platform, this is simply due to restrictions put in place on the o365 platform to ensure reasonable access for all customers.

We are making some adjustments to our systems in order to better deal with this unusual situation and we will continue to monitor the development the coming weeks.
Mar 26, 09:50 CET
EU Operational
User Interface ? Operational
API ? Operational
SaaS Backup ? Operational
US Operational
User Interface ? Operational
API ? Operational
SaaS Backup ? Operational
AU Operational
User Interface ? Operational
API ? Operational
SaaS Backup ? Operational
Mobile Apps ? Operational
Desktop Backup ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 5, 2020

No incidents reported today.

Apr 4, 2020

No incidents reported.

Apr 3, 2020

No incidents reported.

Apr 2, 2020

No incidents reported.

Apr 1, 2020
Completed - The scheduled maintenance has been completed.
Apr 1, 19:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 11:00 CEST
Scheduled - We will be deploying Keepit 3.0 to the European (EU) region on April 1. Backup jobs may be interrupted and will automatically restart, but no major inaccessibility or downtime is expected during the upgrade.
Mar 25, 14:34 CET
Completed - The scheduled maintenance has been completed.
Apr 1, 19:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 11:00 CEST
Scheduled - We will be deploying Keepit 3.0 to the North American (US) region on April 1. Backup jobs may be interrupted and will automatically restart, but no major inaccessibility or downtime is expected during the upgrade.
Mar 25, 14:33 CET
Mar 31, 2020
Completed - The scheduled maintenance has been completed.
Mar 31, 20:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 12:00 CEST
Scheduled - We will be deploying Keepit 3.0 to the Australian (AP) region on March 31. Backup jobs may be interrupted and will automatically restart, but no major inaccessibility or downtime is expected during the upgrade.
Mar 25, 14:13 CET
Mar 30, 2020

No incidents reported.

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 25, 2020

No incidents reported.

Mar 24, 2020

No incidents reported.

Mar 23, 2020

No incidents reported.

Mar 22, 2020

No incidents reported.