Identified - We are significantly expanding our network connectivity in Sydney, adding new high capacity fiber uplinks to ensure that there is spare bandwidth for current and future customers. This work has been planned for a while as part of our ongoing capacity expansion and we expect the work to complete over the next few weeks.

However, we have recently seen a more rapid uptake from customers in the region and this growth is reaching the limits of the existing network infrastructure. We therefore see less than optimal backup performance in the AU region currently. We are working internally to adjust parameters in the region to get the most out of the installed capacity, and we are keeping focus on getting the planned upgrades completed as early as possible.

We apologise for the inconvenience this may be causing and assure you that work is progressing towards a much improved traffic exchange solution for our AU region.
Jul 10, 12:42 CEST
EU Operational
User Interface ? Operational
API ? Operational
SaaS Backup ? Operational
US Operational
User Interface ? Operational
API ? Operational
SaaS Backup ? Operational
AU Operational
User Interface ? Operational
API ? Operational
SaaS Backup ? Operational
Mobile Apps ? Operational
Desktop Backup ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 14, 2020

No incidents reported today.

Aug 13, 2020

No incidents reported.

Aug 12, 2020

No incidents reported.

Aug 11, 2020

No incidents reported.

Aug 10, 2020

No incidents reported.

Aug 9, 2020

No incidents reported.

Aug 8, 2020

No incidents reported.

Aug 7, 2020

No incidents reported.

Aug 6, 2020

No incidents reported.

Aug 5, 2020

No incidents reported.

Aug 4, 2020

No incidents reported.

Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020
Completed - The scheduled maintenance has been completed.
Aug 1, 09:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 1, 01:00 CEST
Scheduled - Part of our AU equipment will be moved to a new location to prepare for coming upgrades. All customer facing services will remain active with reduced capacity and redundancy. There should not be any significant customer visible impact.
Jul 30, 12:03 CEST
Jul 31, 2020

No incidents reported.