Monitoring - The availability issue has been resolved, engineering is monitoring the state of the system.
Jul 24, 2024 - 11:28 UTC
Investigating - The DK-CO service is currently not responding - our engineers are working on resolving the issue.
Jul 24, 2024 - 11:09 UTC
Denmark, Copenhagen (dk-co) Operational
User Interface ? Operational
API ? Operational
SaaS Backup ? Operational
United States, Washington DC (us-dc) Operational
User Interface ? Operational
API ? Operational
SaaS Backup ? Operational
Australia, Sydney (au-sy) Operational
User Interface ? Operational
API ? Operational
SaaS Backup ? Operational
United Kingdom, London (uk-ld) Operational
User Interface ? Operational
API ? Operational
SaaS Backup ? Operational
Germany, Frankfurt (de-fr) Operational
User Interface ? Operational
API ? Operational
SaaS Backup ? Operational
Canada, Toronto (ca-tr) Operational
User Interface ? Operational
API ? Operational
SaaS Backup ? Operational
Switzerland, Zurich (ch-zh) Operational
User Interface ? Operational
API ? Operational
SaaS Backup ? Operational
Mobile Apps ? Operational
Desktop Backup ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
9.19.0 - Keepit Release Jul 29, 2024 08:00-20:00 UTC
We will be deploying Keepit 9.19.0 to the United States (US-DC) region on July 29. No interruptions are expected as all systems are fully redundant. Visit our Forum for the Keepit release notes: https://help.keepit.com/support/discussions/forums/6000111739
Posted on Jul 26, 2024 - 05:46 UTC
9.19.0 - Keepit Release Jul 29, 2024 08:00-20:00 UTC
We will be deploying Keepit 9.19.0 to the United Kingdom (UK-LD) region on July 29. No interruptions are expected as all systems are fully redundant. Visit our Forum for the Keepit release notes: https://help.keepit.com/support/discussions/forums/6000111739
Posted on Jul 26, 2024 - 05:45 UTC
Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024
Completed - The scheduled maintenance has been completed.
Jul 25, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 12:00 UTC
Scheduled - We will be deploying Keepit 9.19.0 to the Australia (AU-SY) region on July 25. No interruptions are expected as all systems are fully redundant. Visit our Forum for the Keepit release notes: https://help.keepit.com/support/discussions/forums/6000111739
Jul 24, 17:31 UTC
Completed - The scheduled maintenance has been completed.
Jul 25, 15:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 05:30 UTC
Scheduled - We will be deploying Keepit 9.19.0 to the Denmark (DK-CO) region on July 25. No interruptions are expected as all systems are fully redundant. Visit our Forum for the Keepit release notes: https://help.keepit.com/support/discussions/forums/6000111739
Jul 24, 17:33 UTC
Jul 24, 2024
Completed - The scheduled maintenance has been completed.
Jul 24, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 06:00 UTC
Scheduled - We will be deploying Keepit 9.19.0 to the Switzerland (CH-ZH) region on July 24. No interruptions are expected as all systems are fully redundant. Visit our Forum for the Keepit release notes: https://help.keepit.com/support/discussions/forums/6000111739
Jul 23, 14:47 UTC
Jul 23, 2024

No incidents reported.

Jul 22, 2024
Resolved - This incident has been resolved.
Jul 22, 12:06 UTC
Monitoring - Dear Valued Customers,

We want to reassure you that our services are operating normally and are not affected by the current outages which may be caused by CrowdStrike services.

Our operations do not utilize CrowdStrike products or services.

We refer to Microsoft on the matter.

Thank you for your continued trust and support. If you have any questions or concerns, please do not hesitate to contact us.

https://status.cloud.microsoft/

Jul 19, 13:24 UTC
Jul 21, 2024

No incidents reported.

Jul 20, 2024
Completed - The scheduled maintenance has been completed.
Jul 20, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 14:00 UTC
Scheduled - As part of the maintenance, planned database switchover will occur on July 20. No interruptions are expected as all systems are fully redundant
Jul 18, 14:40 UTC
Jul 19, 2024
Jul 18, 2024

No incidents reported.

Jul 17, 2024
Completed - The scheduled maintenance has been completed.
Jul 17, 21:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 11:30 UTC
Scheduled - We will be deploying Keepit 9.18.1 to the Australia (AU-SY) region on July 17. No interruptions are expected as all systems are fully redundant. Visit our Forum for the Keepit release notes: https://help.keepit.com/support/discussions/forums/6000111739
Jul 16, 17:46 UTC
Completed - The scheduled maintenance has been completed.
Jul 17, 15:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 05:45 UTC
Scheduled - We will be deploying Keepit 9.18.1 to the Denmark (DK-CO) region on July 17. No interruptions are expected as all systems are fully redundant. Visit our Forum for the Keepit release notes: https://help.keepit.com/support/discussions/forums/6000111739
Jul 16, 17:47 UTC
Jul 16, 2024
Completed - The scheduled maintenance has been completed.
Jul 16, 21:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 13:30 UTC
Scheduled - We will be deploying Keepit 9.18.1 to the Germany (DE-FR) region on July 16. No interruptions are expected as all systems are fully redundant. Visit our Forum for the Keepit release notes: https://help.keepit.com/support/discussions/forums/6000111739
Jul 12, 20:54 UTC
Completed - The scheduled maintenance has been completed.
Jul 16, 16:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 06:45 UTC
Scheduled - We will be deploying Keepit 9.18.1 to the United States (US-DC) region on July 16. No interruptions are expected as all systems are fully redundant. Visit our Forum for the Keepit release notes: https://help.keepit.com/support/discussions/forums/6000111739
Jul 12, 20:50 UTC
Completed - The scheduled maintenance has been completed.
Jul 16, 16:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 06:45 UTC
Scheduled - We will be deploying Keepit 9.18.1 to the United Kingdom (UK-LD) region on July 16. No interruptions are expected as all systems are fully redundant. Visit our Forum for the Keepit release notes: https://help.keepit.com/support/discussions/forums/6000111739
Jul 12, 20:49 UTC
Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.