We continue to investigate this issue and are working closely with our engineering team to confirm root cause and finalize a fix. We will provide a further update as soon as new information is available
Posted Oct 08, 2026 - 08:21 UTC
Update
We continue investigating an issue affecting backup coverage for Microsoft 365 Exchange connectors across multiple regions, specifically related to In-Place Archive content, which may trigger an anomaly detection alert. We have confirmed there is no data loss — all data remains safely stored, including items that may not currently appear in the latest snapshot. We will provide a further update as soon as possible.
Posted Oct 02, 2026 - 09:21 UTC
Investigating
We are aware of an issue affecting backup coverage for Microsoft 365 Exchange connectors across multiple regions, which may trigger an anomaly detection alert. We are actively investigating and will provide a further update as soon as possible
Posted Oct 01, 2026 - 18:58 UTC
This incident affects: Denmark, Copenhagen (dk-co) (SaaS Backup), United States, Washington DC (us-dc) (SaaS Backup), Australia, Sydney (au-sy) (SaaS Backup), United Kingdom, London (uk-ld) (SaaS Backup), Germany, Frankfurt (de-fr) (SaaS Backup), Canada, Toronto (ca-tr) (SaaS Backup), and Switzerland, Zurich (ch-zh) (SaaS Backup).