Networking issue in AU region

Incident Report for Keepit

Resolved

This incident has been resolved.
Posted Sep 25, 2024 - 12:10 UTC

Update

We are continuing to monitor for any further issues.
Posted Sep 24, 2024 - 07:21 UTC

Update

We are continuing to monitor for any further issues.
Posted Sep 22, 2024 - 06:09 UTC

Update

We are continuing to monitor for any further issues.
Posted Sep 19, 2024 - 10:04 UTC

Update

We are continuing to monitor for any further issues.
Posted Sep 18, 2024 - 06:56 UTC

Update

We are continuing to monitor for any further issues.
Posted Sep 17, 2024 - 04:58 UTC

Update

We are continuing to monitor for any further issues.
Posted Sep 16, 2024 - 06:45 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 13, 2024 - 08:12 UTC

Investigating

We are seeing a networking issue against our AU region preventing access to the user interface. Backup jobs seem unaffected. We are currently investigating the cause and extent of the problem.
Posted Sep 13, 2024 - 06:51 UTC
This incident affected: Australia, Sydney (au-sy) (User Interface, API).