Backup jobs issue

Incident Report for Keepit

Resolved

We have confirmed that the implemented changes had the intended effect. This issue is resolved.
Posted Mar 01, 2019 - 18:00 UTC

Monitoring

A fix has been implemented and we are monitoring the effects.
Posted Mar 01, 2019 - 15:26 UTC

Investigating

We're experiencing a backup jobs issue and are currently looking into it. No data has been lost and the system should be operating properly shortly.
Posted Mar 01, 2019 - 14:21 UTC
This incident affected: United States, Washington DC (us-dc) (SaaS Backup).