Networking issues

Incident Report for Keepit

Resolved

The incident has been resolved for now

Posted Sep 04, 2019 - 09:19 UTC

Identified

An issue was identified on the edge network gateways causing certain issues internally on the regional systems; however, it does seem that customers have been completely unaffected by this. We are working on resolving this issue, but do not expect user visible problems during this effort. All systems involved in service delivery are operating nominally.

Posted Sep 04, 2019 - 08:51 UTC

Investigating

We are seeing spurious issues with network accessibility on the US region. We are currently investigating the cause and extent of the problem.

Posted Sep 04, 2019 - 08:36 UTC

This incident affected: United States, Washington DC (us-dc) (User Interface, API).