Intermittent Issue with SharePoint & OneDrive Version Backups
Identified - We have identified an issue affecting backups of SharePoint and OneDrive file versions. The root cause has been identified, and a fix is in progress.
Existing file versions remain safe and preserved, with no impact to previously backed-up data. Further updates will be shared as they become available.
Jan 22, 2026 - 14:57 UTC
Denmark, Copenhagen (dk-co) Operational
User Interface Operational
API Operational
SaaS Backup Operational
United States, Washington DC (us-dc) Operational
User Interface Operational
API Operational
SaaS Backup Operational
Australia, Sydney (au-sy) Operational
User Interface Operational
API Operational
SaaS Backup Operational
United Kingdom, London (uk-ld) Operational
User Interface Operational
API Operational
SaaS Backup Operational
Germany, Frankfurt (de-fr) Operational
User Interface Operational
API Operational
SaaS Backup Operational
Canada, Toronto (ca-tr) Operational
User Interface Operational
API Operational
SaaS Backup Operational
Switzerland, Zurich (ch-zh) Operational
User Interface Operational
API Operational
SaaS Backup Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jan 22, 2026

Unresolved incident: Intermittent Issue with SharePoint & OneDrive Version Backups.

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026
10.15.0 - Keepit Release
Completed - The scheduled maintenance has been completed.
Jan 19, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 09:00 UTC
Scheduled - We will be deploying Keepit 10.15.0 to the United States (US-DC) region on Jan 19. No interruptions are expected as all systems are fully redundant. Visit our Keepit Product Updates page to see what's new: https://www.keepit.com/help/product-updates/
Jan 16, 14:14 UTC
10.15.0 - Keepit Release
Completed - The scheduled maintenance has been completed.
Jan 19, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 08:30 UTC
Scheduled - We will be deploying Keepit 10.15.0 to the Denmark (DK-CO) region on Jan 19. No interruptions are expected as all systems are fully redundant. Visit our Keepit Product Updates page to see what's new: https://www.keepit.com/help/product-updates/
Jan 16, 14:12 UTC
Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026
10.15.0 - Keepit Release
Completed - The scheduled maintenance has been completed.
Jan 15, 18:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 08:45 UTC
Scheduled - We will be deploying Keepit 10.15.0 to the Germany (DE-FR) region on Jan 15. No interruptions are expected as all systems are fully redundant. Visit our Keepit Product Updates page to see what's new: https://www.keepit.com/help/product-updates/
Jan 14, 17:12 UTC
10.15.0 - Keepit Release
Completed - The scheduled maintenance has been completed.
Jan 15, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 08:30 UTC
Scheduled - We will be deploying Keepit 10.15.0 to the United Kingdom (UK-LD) region on Jan 15. No interruptions are expected as all systems are fully redundant. Visit our Keepit Product Updates page to see what's new: https://www.keepit.com/help/product-updates/
Jan 14, 17:10 UTC
Jan 14, 2026
10.15.0 - Keepit Release
Completed - The scheduled maintenance has been completed.
Jan 14, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 13:30 UTC
Scheduled - We will be deploying Keepit 10.15.0 to the Australia (AU-SY) region on Jan 14. No interruptions are expected as all systems are fully redundant. Visit our Keepit Product Updates page to see what's new: https://www.keepit.com/help/product-updates/
Jan 13, 18:54 UTC
10.15.0 - Keepit Release
Completed - The scheduled maintenance has been completed.
Jan 14, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 08:30 UTC
Scheduled - We will be deploying Keepit 10.15.0 to the Canada (CA-TR) region on Jan 14. No interruptions are expected as all systems are fully redundant. Visit our Keepit Product Updates page to see what's new: https://www.keepit.com/help/product-updates/
Jan 13, 18:51 UTC
Jan 13, 2026
10.15.0 - Keepit Release
Completed - The scheduled maintenance has been completed.
Jan 13, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 08:30 UTC
Scheduled - We will be deploying Keepit 10.15.0 to the Switzerland (CH-ZH) region on Jan 13. No interruptions are expected as all systems are fully redundant. Visit our Keepit Product Updates page to see what's new: https://www.keepit.com/help/product-updates/
Jan 12, 18:21 UTC
Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

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