Keepit Status

Notification issue

Update - We are continuing to work on a fix for this issue.
Nov 20, 2024 - 18:13 UTC

Identified - Customers may experience issues receiving emails. We apologize for the inconvenience and are working to resolve it as quickly as possible
Nov 19, 2024 - 13:50 UTC

Denmark, Copenhagen (dk-co) Operational

User Interface Operational

API Operational

SaaS Backup Operational

United States, Washington DC (us-dc) Operational

User Interface Operational

API Operational

SaaS Backup Operational

Australia, Sydney (au-sy) Operational

User Interface Operational

API Operational

SaaS Backup Operational

United Kingdom, London (uk-ld) Operational

User Interface Operational

API Operational

SaaS Backup Operational

Germany, Frankfurt (de-fr) Operational

User Interface Operational

API Operational

SaaS Backup Operational

Canada, Toronto (ca-tr) Operational

User Interface Operational

API Operational

SaaS Backup Operational

Switzerland, Zurich (ch-zh) Operational

User Interface Operational

API Operational

SaaS Backup Operational

Mobile Apps Operational

Desktop Backup Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

9.24.1 - Keepit Release Nov 21, 2024 14:00 - Nov 22, 2024 00:00 UTC

We will be deploying Keepit 9.24.1 to the Switzerland (CH-ZH) region on November 21. No interruptions are expected as all systems are fully redundant. Visit our Forum for the Keepit release notes: https://help.keepit.com/support/discussions/forums/6000111739
Posted on Nov 20, 2024 - 18:18 UTC

Past Incidents

Nov 20, 2024

Unresolved incident: Notification issue.

Nov 19, 2024

Delay in Support response due to a technical issue

Resolved - This incident has been resolved.
Nov 19, 08:21 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 18, 15:14 UTC

Identified - The issue has been identified and a fix is being implemented.
Nov 18, 14:05 UTC

Investigating - Due to an ongoing issue, customers may experience delays in receiving responses to support tickets on the platform. We apologize for the inconvenience and are working to resolve it as quickly as possible
Nov 18, 11:20 UTC

Nov 18, 2024

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

9.24.0 - Keepit Release

Completed - The scheduled maintenance has been completed.
Nov 13, 22:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 07:00 UTC

Scheduled - We will be deploying Keepit 9.24.0 to the Denmark (DK-CO) region on November 13. No interruptions are expected as all systems are fully redundant. Visit our Forum for the Keepit release notes: https://help.keepit.com/support/discussions/forums/6000111739
Nov 12, 14:06 UTC

9.24.0 - Keepit Release

Completed - The scheduled maintenance has been completed.
Nov 13, 22:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 07:01 UTC

Scheduled - We will be deploying Keepit 9.24.0 to the United States (US-DC) region on November 13. No interruptions are expected as all systems are fully redundant. Visit our Forum for the Keepit release notes: https://help.keepit.com/support/discussions/forums/6000111739
Nov 12, 14:05 UTC

Nov 12, 2024

9.24.0 - Keepit Release

Completed - The scheduled maintenance has been completed.
Nov 12, 17:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 07:00 UTC

Scheduled - We will be deploying Keepit 9.24.0 to the United Kingdom (UK-LD) region on November 12. No interruptions are expected as all systems are fully redundant. Visit our Forum for the Keepit release notes: https://help.keepit.com/support/discussions/forums/6000111739
Nov 11, 19:14 UTC

9.24.0 - Keepit Release

Completed - The scheduled maintenance has been completed.
Nov 12, 16:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 06:00 UTC

Scheduled - We will be deploying Keepit 9.24.0 to the Germany (DE-FR) region on November 12. No interruptions are expected as all systems are fully redundant. Visit our Forum for the Keepit release notes: https://help.keepit.com/support/discussions/forums/6000111739
Nov 11, 19:17 UTC

Nov 11, 2024

9.24.0 - Keepit Release

Completed - The scheduled maintenance has been completed.
Nov 11, 22:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 12:00 UTC

Scheduled - We will be deploying Keepit 9.24.0 to the Australia (AU-SY) region on November 11. No interruptions are expected as all systems are fully redundant. Visit our Forum for the Keepit release notes: https://help.keepit.com/support/discussions/forums/6000111739
Nov 8, 20:42 UTC

9.24.0 - Keepit Release

Completed - The scheduled maintenance has been completed.
Nov 11, 16:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 06:30 UTC

Scheduled - We will be deploying Keepit 9.24.0 to the Canada (CA-TR) region on November 11. No interruptions are expected as all systems are fully redundant. Visit our Forum for the Keepit release notes: https://help.keepit.com/support/discussions/forums/6000111739
Nov 8, 20:41 UTC

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

9.24.0 - Keepit Release

Completed - The scheduled maintenance has been completed.
Nov 7, 19:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 07:00 UTC

Scheduled - We will be deploying Keepit 9.24.0 to the Switzerland (CH-ZH) region on November 07. No interruptions are expected as all systems are fully redundant. Visit our Forum for the Keepit release notes: https://help.keepit.com/support/discussions/forums/6000111739
Nov 6, 20:24 UTC

Nov 6, 2024

No incidents reported.