Search import delays in DE region
Monitoring - We have deployed a fix, and are monitoring system performance to confirm the issue has been fully resolved
Jul 03, 2025 - 08:42 UTC
Update - We are continuing to investigate this issue.
Jun 02, 2025 - 13:31 UTC
Investigating - The Germany (DE-FR) region is experiencing delays in indexing. We are working to resolve the issue and will update the status page as soon as it is resolved
May 29, 2025 - 10:46 UTC
Denmark, Copenhagen (dk-co) Operational
User Interface ? Operational
API ? Operational
SaaS Backup ? Operational
United States, Washington DC (us-dc) Operational
User Interface ? Operational
API ? Operational
SaaS Backup ? Operational
Australia, Sydney (au-sy) Operational
User Interface ? Operational
API ? Operational
SaaS Backup ? Operational
United Kingdom, London (uk-ld) Operational
User Interface ? Operational
API ? Operational
SaaS Backup ? Operational
Germany, Frankfurt (de-fr) Operational
User Interface ? Operational
API ? Operational
SaaS Backup ? Operational
Canada, Toronto (ca-tr) Operational
User Interface ? Operational
API ? Operational
SaaS Backup ? Operational
Switzerland, Zurich (ch-zh) Operational
User Interface ? Operational
API ? Operational
SaaS Backup ? Operational
Mobile Apps ? Operational
Desktop Backup ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 11, 2025

No incidents reported today.

Jul 10, 2025

No incidents reported.

Jul 9, 2025
"Impossible travel" alerts from Microsoft in the DK region
Resolved - This incident has been resolved.
Jul 9, 10:41 UTC
Update - We are continuing to investigate this issue.
Jun 3, 06:30 UTC
Update - We are continuing to investigate this issue.
May 16, 21:14 UTC
Update - We are continuing to investigate this issue. Next update 17:00 GMT
May 15, 19:03 UTC
Investigating - A small number of customers in the DK-CO region have reported receiving "impossible travel" alerts from Microsoft for mailboxes that are included in a running Keepit backup connector. We are working with Microsoft to investigate these reports and determine a root cause. Next update 18:00 GMT
May 15, 06:16 UTC
Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025
10.7.0 - Keepit Release
Completed - The scheduled maintenance has been completed.
Jul 3, 20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 08:30 UTC
Scheduled - We will be deploying Keepit 10.7.0 to the Denmark (DK-CO) region on July 3. No interruptions are expected as all systems are fully redundant. Visit our Forum for the Keepit release notes: https://help.keepit.com/support/discussions/forums/6000111739
Jul 2, 19:52 UTC
10.7.0 - Keepit Release
Completed - The scheduled maintenance has been completed.
Jul 3, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 09:00 UTC
Scheduled - We will be deploying Keepit 10.7.0 to the United States (US-DC) region on July 3. No interruptions are expected as all systems are fully redundant. Visit our Forum for the Keepit release notes: https://help.keepit.com/support/discussions/forums/6000111739
Jul 2, 19:51 UTC
Jul 2, 2025
10.7.0 - Keepit Release
Completed - The scheduled maintenance has been completed.
Jul 2, 20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 08:30 UTC
Scheduled - We will be deploying Keepit 10.7.0 to the Germany (DE-FR) region on July 2. No interruptions are expected as all systems are fully redundant. Visit our Forum for the Keepit release notes: https://help.keepit.com/support/discussions/forums/6000111739
Jul 1, 20:40 UTC
10.7.0 - Keepit Release
Completed - The scheduled maintenance has been completed.
Jul 2, 19:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 09:30 UTC
Scheduled - We will be deploying Keepit 10.7.0 to the United Kingdom (UK-LD) region on July 2. No interruptions are expected as all systems are fully redundant. Visit our Forum for the Keepit release notes: https://help.keepit.com/support/discussions/forums/6000111739
Jul 1, 20:37 UTC
Jul 1, 2025
10.7.0 - Keepit Release
Completed - The scheduled maintenance has been completed.
Jul 1, 21:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 11:30 UTC
Scheduled - We will be deploying Keepit 10.7.0 to the Australia (AU-SY) region on July 1. No interruptions are expected as all systems are fully redundant. Visit our Forum for the Keepit release notes: https://help.keepit.com/support/discussions/forums/6000111739
Jun 29, 18:31 UTC
10.7.0 - Keepit Release
Completed - The scheduled maintenance has been completed.
Jul 1, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 06:00 UTC
Scheduled - We will be deploying Keepit 10.7.0 to the Canada (CA-TR) region on July 1. No interruptions are expected as all systems are fully redundant. Visit our Forum for the Keepit release notes: https://help.keepit.com/support/discussions/forums/6000111739
Jun 29, 18:30 UTC
Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

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