Microsoft Graph Synchronization Errors for New Connectors
Identified - On August 11th 2026 at approximately 14:00 UTC, we began seeing elevated error rates in the Microsoft Graph endpoint used for synchronization of backup jobs.

The issue only affect connectors created since August 10th 2026. All connectors created prior to this continue to work as expected.

In collaboration with our Microsoft account managers we have confirmed that the issue in with the vendor, and that we are unable to perform mitigating action from Keepit's end.

It's imperative for us to emphasize, that all existing backups are unaffected by this issue!

We will provide further updates when we receive more information from Microsoft
Aug 11, 2026 - 15:13 UTC
Denmark, Copenhagen (dk-co) Operational
User Interface Operational
API Operational
SaaS Backup Operational
United States, Washington DC (us-dc) Operational
User Interface Operational
API Operational
SaaS Backup Operational
Australia, Sydney (au-sy) Operational
User Interface Operational
API Operational
SaaS Backup Operational
United Kingdom, London (uk-ld) Operational
User Interface Operational
API Operational
SaaS Backup Operational
Germany, Frankfurt (de-fr) Operational
User Interface Operational
API Operational
SaaS Backup Operational
Canada, Toronto (ca-tr) Operational
User Interface Operational
API Operational
SaaS Backup Operational
Switzerland, Zurich (ch-zh) Operational
User Interface Operational
API Operational
SaaS Backup Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 12, 2026

No incidents reported today.

Aug 11, 2026

Unresolved incident: Microsoft Graph Synchronization Errors for New Connectors.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

10.23.0 - Keepit Release
Completed - The scheduled maintenance has been completed.
Aug 5, 17:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 07:00 UTC
Scheduled - We will be deploying Keepit 10.23.0 to the Denmark (DK-CO) region on Aug 5. No interruptions are expected as all systems are fully redundant. Visit our Keepit Product Updates page to see what's new: https://www.keepit.com/help/product-updates/
Aug 4, 11:19 UTC
10.23.0 - Keepit Release
Completed - The scheduled maintenance has been completed.
Aug 5, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 07:01 UTC
Scheduled - We will be deploying Keepit 10.23.0 to the United States (US-DC) region on Aug 5. No interruptions are expected as all systems are fully redundant. Visit our Keepit Product Updates page to see what's new: https://www.keepit.com/help/product-updates/
Aug 4, 11:18 UTC

Aug 4, 2026

10.23.0 - Keepit Release
Completed - The scheduled maintenance has been completed.
Aug 4, 17:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 07:01 UTC
Scheduled - We will be deploying Keepit 10.23.0 to the United Kingdom (UK-LD) region on Aug 4. No interruptions are expected as all systems are fully redundant. Visit our Keepit Product Updates page to see what's new: https://www.keepit.com/help/product-updates/
Aug 3, 15:34 UTC
10.23.0 - Keepit Release
Completed - The scheduled maintenance has been completed.
Aug 4, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 07:00 UTC
Scheduled - We will be deploying Keepit 10.23.0 to the Germany (DE-FR) region on Aug 4. No interruptions are expected as all systems are fully redundant. Visit our Keepit Product Updates page to see what's new: https://www.keepit.com/help/product-updates/
Aug 3, 15:35 UTC

Aug 3, 2026

10.23.0 - Keepit Release
Completed - The scheduled maintenance has been completed.
Aug 3, 17:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 07:00 UTC
Scheduled - We will be deploying Keepit 10.23.0 to the Canada (CA-TR) region on Aug 3. No interruptions are expected as all systems are fully redundant. Visit our Keepit Product Updates page to see what's new: https://www.keepit.com/help/product-updates/
Jul 30, 16:00 UTC
10.23.0 - Keepit Release
Completed - The scheduled maintenance has been completed.
Aug 3, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 07:00 UTC
Scheduled - We will be deploying Keepit 10.23.0 to the Australia (AU-SY) region on Aug 3. No interruptions are expected as all systems are fully redundant. Visit our Keepit Product Updates page to see what's new: https://www.keepit.com/help/product-updates/
Jul 30, 16:15 UTC

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

10.23.0 - Keepit Release
Completed - The scheduled maintenance has been completed.
Jul 30, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 07:00 UTC
Scheduled - We will be deploying Keepit 10.23.0 to the Switzerland (CH-ZH) region on Jul 30. No interruptions are expected as all systems are fully redundant. Visit our Keepit Product Updates page to see what's new: https://www.keepit.com/help/product-updates/
Jul 29, 14:10 UTC

Jul 29, 2026

No incidents reported.

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